The Vice President of Aftermarket will lead the strategic direction and execution of all aspects of Hutson’s Aftermarket Division in Michigan, ensuring operational excellence, financial performance, and an exceptional customer experience. This role requires a seasoned leader with deep expertise in aftermarket operations, strong business acumen, and a proven ability to drive growth, profitability, and customer loyalty. The VP will collaborate closely with operations, finance, human resources, and customer support teams to align aftermarket strategies with overall company objectives, fostering a culture of accountability, safety, and continuous improvement across the organization.
Responsibilities
Strategic Leadership
Develop and execute a strategic vision for the Aftermarket Division aligned with Hutson Inc.’s mission, values, and business goals.
Partner with the COO and VP of Operations Excellence & Digital to establish ambitious yet achievable growth, profitability, and performance objectives.
Analyze market trends and competitive intelligence to proactively identify new services, product offerings, partnership, and growth initiatives that generate revenue and strengthen market position.
Operations and Business Management
Oversee the execution of the Service Playbook, with emphasis on labor performance, quoting accuracy, WIP management, pricing and discounting discipline, process adherence, consistency, and full utilization of available systems and tools.
Lead planning and execution of key capital investments (CapEx) and facility expansion projects, ensuring aftermarket capacity supports growth strategies and operational needs.
Drive growth initiatives by expanding and overseeing Service Maintenance Agreements (SMAs) to generate predictable revenue and deliver measurable customer value, while supporting marketing efforts through increased inspection volume, residual sales, and effective execution of targeted promotions.
Team Leadership and Development
Build and sustain a culture of accountability with clear expectations, performance monitoring, and consistent execution of aftermarket strategies.
Lead technician growth and development efforts, including recruiting, retention, and apprenticeship initiatives to expand and strengthen the workforce.
Collaborate with HR to recruit, develop, and mentor top talent; provide coaching in sales execution, product expertise, time management, and negotiation.
Ensure comprehensive training programs are in place to strengthen technical knowledge, customer engagement, and sales effectiveness, leveraging vendor training and localized marketing initiatives.
Customer Relations
Build and maintain strong relationships with key customers, dealers, and service partners to strengthen loyalty and ensure long-term retention.
Champion customer satisfaction initiatives by creating feedback loops, addressing escalated concerns promptly, and driving process improvements to enhance customer experience.
Cross Departmental Collaboration
Partner with sales, precision ag, marketing, and finance teams to ensure alignment between aftermarket strategies and company-wide objectives.
Act as a liaison between the sales, precision development, and corporate strategy teams to ensure operational integration and consistent messaging.
Continuous Improvement and Performance Management
Regularly analyze operational KPIs, customer feedback, and industry trends to identify opportunities for innovation, efficiency, and cost optimization.
Utilize custom-built KPIs to drive actionable insights, improve decision-making, and ensure the Aftermarket Division consistently meets performance and profitability goals.
Champion a culture of continuous improvement, adaptability, and operational excellence across all aftermarket functions.
Qualifications
Bachelor’s degree in business administration or a related field required; advanced degree preferred.
5+ years of progressive leadership experience in aftermarket, operations, or related business functions.
Demonstrated ability to lead with integrity, strategic vision, and operational discipline.
Strong understanding of advanced business planning, financial principles, and regulatory considerations.
Proven analytical skills with the ability to interpret data and drive performance improvements.
Exceptional problem-solving and decision-making skills with the ability to anticipate and mitigate risks.
Valid Driver’s License required.
Additional requirements
General Physical Requirements
Light work: exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently to move objects.
Activities include reaching, standing, walking, lifting, fingering, grasping, talking, hearing, and repetitive motions.
Visual Acuity
Ability to perform activities such as preparing and analyzing data, viewing a computer screen, reviewing detailed documents, and inspecting operations.
Ability to make accurate observations and assessments of facilities, structures, and equipment.
Visual acuity sufficient to safely operate motor vehicles or heavy equipment.
Benefits
Competitive wage paid bi-weekly
401(k) plan with company match
Healthcare (medical, dental, vision)
Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
Company-paid short-term disability
Health Savings Account (HSA) with company match
Flexible Spending Account (FSA)
Paid Time Off (PTO)
Paid holidays
Employee referral bonus
Employee discounts
Dependent Care Assistance Plan
Employee Assistance Program
Wellness Program
On-the-job training & skills development
#ca-administrative-clerical
Requisition ID #4509990006 posted August 27, 2025
About Hutson, Inc.
Hutson has seen plenty of changes since its founding back in 1928, but one thing still remains the same: our commitment to our customers and employees. From our very first location in Mayfield, KY to our 29 locations in Michigan, Kentucky, Indiana, and Tennessee, we have focused on meeting the needs of our customers and co-workers through integrity and innovation.
Ultimately companies are really about their people; committed, talented, passionate people, who want to be challenged, who want to do something meaningful, realize their full potential, make a positive impact in their communities, and have fun doing it. That’s exactly what Hutson Inc is about. Our people are passionate individuals who get involved and make a difference in the lives of our customers and our communities every day. We stand for putting our customers first, treating people with respect, and thinking creatively to solve problems and we are excited to welcome you to our team.
Interested in this position? Fill out an application using the link below! If you have any questions, reach out to our team at recruiting@hutsoninc.com.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Hutson Inc. will be based on merit, qualifications, and abilities. Hutson Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, pregnancy, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, retaliation or status as a covered veteran in accordance with applicable federal, state and local laws. Hutson Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Hutson Inc. will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
